Ledger crypto wallet setup Privacy Policy establishes data collection, processing, storage, and protection practices when users access setup documentation, desktop configuration resources, and mobile installation materials. This policy applies across platforms providing setup assistance including initialize ledger wallet documentation, ledger live ledger crypto wallet guides, ledger crypto wallet mobile setup procedures, and activate ledger nano materials.
This Privacy Policy received update in January 2026. Periodic review recommended as updates may reflect data handling changes, regulatory requirements, or service modifications. Continued service use after updates constitutes revised terms acceptance for cold storage setup support through secure element architecture.
Data Collection
Ledger crypto wallet setup services gather personal data necessary for installation guidance, configuration education, and setup assistance while maintaining crypto security and privacy standards for users protecting private keys through hardware wallet solutions.
Initial setup data includes documentation access patterns, procedure engagement, and create new ledger wallet interaction supporting ledger crypto wallet setup optimization. This data improves setup documentation without accessing recovery phrases or private keys for cold wallet protection.
Desktop configuration data includes ledger live ledger crypto wallet documentation access, ledger wallet desktop app resource engagement, and connect ledger via USB interaction supporting desktop optimization. This data ensures proper guidance without accessing cryptographic secrets via USB-C or Bluetooth.
Mobile setup data includes ledger crypto wallet mobile setup documentation access, ledger nano x bluetooth setup resource engagement, and ledger live mobile app interaction supporting mobile optimization. This data improves installation resources without exposing wallet information.
Support interaction data includes user-provided information during setup inquiries addressing generate recovery seed phrase, create secure PIN ledger, ledger live windows download, sync ledger hardware wallet, download ledger live ios, and enable bluetooth hardware wallet guidance enabling accurate setup response.
Visitor data comprises server logs including IP addresses, browser types, pages visited, timestamps, and referral sources supporting security monitoring and service optimization for all supported coins.
Cookies and Tracking Technologies
Ledger websites and applications employ cookies and similar technologies for functionality and analysis with user control over non-essential categories through consent management.
Essential cookies enable session management, security features, and setup resource processes via USB-C or Bluetooth connection. These cookies support proper setup guidance operation and cannot be disabled without functionality impact.
Security cookies support fraud detection, suspicious activity monitoring, and attack protection for users seeking ledger crypto wallet setup assistance with verify official firmware source and check device authenticity guidance.
Analytics cookies collect anonymized usage data including guide engagement patterns, initialize ledger wallet documentation rates, and setup ledger hardware wallet outcomes supporting improvement and optimization. Disabling through consent interfaces does not affect cold storage setup functionality.
Preference cookies store language settings, regional preferences, and interface configurations for ledger live ledger crypto wallet access and ledger crypto wallet mobile setup guidance improving user experience.
Cookie consent preferences persist 13 months before renewal requirement per applicable regulations including GDPR. Users may modify preferences anytime.
Analytics and Performance Monitoring
Ledger crypto wallet setup employs analytics understanding setup research patterns while maintaining privacy through aggregation and anonymization preventing individual identification.
Initial setup analytics track anonymous patterns of ledger crypto wallet setup documentation access, initialize ledger wallet completion rates, and confirm 24 word phrase engagement improving documentation without individual activity tracking.
Desktop analytics aggregate anonymous patterns of ledger live ledger crypto wallet analysis access, ledger wallet desktop app documentation engagement, and ledger live installation guide usage supporting sync ledger hardware wallet optimization and add crypto accounts ledger improvement.
Mobile analytics monitor ledger crypto wallet mobile setup documentation access, ledger nano x bluetooth setup engagement, and ledger live mobile app resolution usage supporting connect ledger nano x to phone optimization for crypto security.
Analytics data retention follows 26-month rolling period per development cycles and regulatory requirements. Aggregated trend data archives afterward while raw event data undergoes permanent deletion.
Third-Party Tools and Services
Ledger crypto wallet setup integrates third-party services for specific functions with data sharing governed by respective privacy policies and data processing agreements ensuring private keys security protection.
App store partners including Apple App Store and Google Play Store receive referral traffic information for download ledger live ios and download ledger live android products operating independently from Ledger.
Desktop platform partners including operating system providers receive referral traffic information for install ledger live windows and install ledger live mac compatibility services operating independently from Ledger.
Cloud infrastructure providers host documentation and support systems under data processing agreements requiring compliance with data protection regulations for verify genuine ledger device documentation and secure pairing confirmation guidance.
Data Security
Ledger crypto wallet setup implements comprehensive technical and organizational security measures protecting user data throughout collection, processing, and storage supporting initialize ledger wallet and ledger crypto wallet mobile setup guidance.
Security measures include TLS 1.3 encryption for transmission, secure element protection preventing private key breach, cryptographic verification ensuring resource integrity, employee access controls, regular third-party security audits, and incident response procedures.
We never ask for your recovery phrase or private keys. The Ledger architecture ensures recovery phrases and private keys exist exclusively within hardware wallet secure elements and user-controlled physical backups, isolated from connected systems including Ledger Live, computers, and infrastructure. These secrets never transmit to servers, applications, or third parties during setup guidance via USB-C or Bluetooth. Requests for phrases or keys through any channel represent phishing attempts requiring immediate official channel reporting following scam prevention guidance.
Data Retention
Ledger crypto wallet setup retains personal data for durations fulfilling stated purposes with appropriate deletion schedules per legal requirements and operational needs supporting ledger live ledger crypto wallet documentation and ledger nano x bluetooth setup guidance.
Documentation access logs retain 90 days supporting guide optimization and sync ledger hardware wallet compliance monitoring before permanent deletion. Setup records retain 18 months supporting ledger crypto wallet setup tracking and initialize ledger wallet documentation verification.
Support tickets retain 3 years following last interaction supporting service quality and resolution for enable passphrase option assistance and encrypted bluetooth connection guidance. Cookie consent records follow 13-month retention per regulatory guidelines.
Data deletion requests subject to legal requirements submit through support portal requiring identity verification preventing unauthorized access to ledger crypto wallet setup records or ledger crypto wallet mobile setup guidance history.
User Rights
Jurisdiction-dependent rights include data access, inaccurate data correction, deletion subject to requirements, processing restriction, data portability, legitimate interest objection, and consent withdrawal without affecting prior processing legality.
Rights requests submit through support.ledger.com designated privacy categories. Identity verification may precede processing confirming requester authority. Responses provide within 30 days or shorter per applicable law including GDPR requirements.
International Transfers
International data transfers for processing by providers outside user jurisdiction including documentation hosting and verification systems receive protection through Standard Contractual Clauses, adequacy decisions, and binding corporate rules where applicable.
Children Privacy
Ledger services do not direct toward individuals under 18 years. Minor personal data collection does not knowingly occur during cold wallet setup support through ledger crypto wallet setup or ledger crypto wallet mobile setup channels with prompt deletion upon discovery.
Policy Changes
Policy updates may reflect data handling changes, service capabilities, or regulatory requirements with material changes communicated through application interfaces, website notices, email, or direct communication for device synchronization and mobile security controls systems.
Privacy Inquiries
Privacy questions direct to support.ledger.com using privacy category for specialized handling with priority response within applicable regulatory timeframes. General setup support regarding pin and access protection, portfolio management tools, or bluetooth pairing process visit Contact page.